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ihiji Joins Control4 Online Ordering: Enables Easier Access for Custom Integrators, Peace of Mind for End-Users

Published Oct 18, 2012 By HD Living Staff

Remote network monitoring and support solutions provider ihiji has joined Control4 Online Ordering. Online Ordering allows Control4 dealers and custom integrators to place Control4 and third-party partner products on the same order – which drastically simplifies sourcing, shipment, and back-end accounting processes – resulting in faster, easier and more efficient installations that directly benefit the end-user.

One solution in particular, that will now be accessible via Control4 Online Ordering, is ihiji invison. According to ihiji, the company’s invision remote monitoring and support solution enables integrators to eliminate wasteful and costly service-related expenses, by proactively providing them peace of mind that the systems they install and maintain are functioning properly.

ihiji invision network

Today’s homeowner recognizes that like any other investment, your home automation and electronic systems require proper maintenance and upkeep to ensure that they remain in top operating condition. Neglecting your equipment can lead to costly failures and endless frustration, making solutions like ihiji’s remote monitoring all the more beneficial to both the integrator and end-user. By detecting problems and alerting your custom integrator, before you even realize there is problem, homeowner’s can rest assured that your installer is on top of their game, avidly managing and monitoring the needs of your electronics systems.

Through a series of established thresholds and associated messaging protocol, integrators are alerted whenever a deviation from the norm is reported. From there, they can then identify the origin and nature of the issue and determine the best course of action, which can oftentimes be remotely resolved, rather than incurring the additional expense of driving a truck up to your home.

For the end-user the benefits to this are nearly invaluable – it’s like having your own dedicated assistant, continually monitoring the functionality of your home and its systems, to ensure nothing goes awry.

ihiji web portal, dashboard

“Now that ihiji products are available for purchase through the Control4 online ordering, Control4 integrators can easily standardize remote monitoring and support on every Control4 system and order which enables them to keep a constant watch on the health of their processors, touchpanels and zigbee networks. Additionally, it provides a valuable network management solution that allows the integrators to truly own the network and the next generation of products and services that will leverage it,” said ihiji vice president of technical operations, Michael Maniscalco.

Chosen to participate in the Control4 Online Ordering in part for their performance and interoperability, ihiji products enhance a Control4 dealers’ offering by allowing them to provide their customers with seamlessly integrated, 24/7/365 remote network monitoring and support services. These added capabilities can reduce service calls, increase job profitability, and deliver next-level diagnostics.

Control4 is hosting a joint webinar with ihiji on Tuesday, October 16 at 2 p.m. Central Time. Interested integrators can register on Control4’s webex.

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to ihiji Joins Control4 Online Ordering: Enables Easier Access for Custom Integrators, Peace of Mind for End-Users

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